GOT QUESTIONS?

Reservations And Large Parties

Do you accept reservations?

We do not accept reservations and seat guests on a first come, first serve basis. Guests are seated in order of arrival based on party size. However, we do accept Call Aheads for parties of 10 or more. 

What is Call Ahead Seating?

Call Ahead Seating makes it easier than ever to enjoy a getaway with us! If your party consists of 10 or more guests, call us before your visit. If there happens to be a wait, we’ll add your name to the list. Please note that we will only add parties to our Call Ahead list the day of and must be within three hours of your arrival time. When you arrive, check in with the host team. You may still experience a wait once you arrive, but hopefully a shorter one. Remember, THIS IS NOT A RESERVATION, but it’s a nice way to get to the fun part faster!

Can I get my name on the wait list prior to arriving?

Guests can check live wait times through the Yelp app. If there happens to be a wait, parties of 6 or less can add themselves remotely to the wait list.  This is not a reservation and allows your party to be added to the current wait list. You may still have a wait once you arrive.

When is a good time to visit if I don’t have a lot of time to wait?

Arrive early or dine late. We are busiest at peak meal times; from 12:00 pm-2:00 pm and 6:00-8:00 pm on weekdays. Weekends are often busy all day long. If you dine with us on a weekday before 6:00 pm, you can usually get seated without any wait at all.

Can you accommodate large parties?

Our restaurant has an open floor plan which can accommodate a few large parties. We do not accept reservations, even for large parties, for dining during busy times such as evenings, weekends, holidays or special events. However, there are still many other off-peak times when we would be happy to reserve for your large party. Sometimes we can take reservations for dining at quieter times such as for early lunch immediately after we open or for weekday afternoons. If interested, please send in an email request by using our Contact Us form.

Can I book a Birthday Party or Private Event?

Unfortunately, we do not have separate or private dining areas for meetings or events, which limits our ability to accommodate such events. During our busy season, we are extremely limited and can typically only offer Call Ahead seating with a maximum dining time of 90 minutes.

Visiting Our Restaurant

What are the hours of operation for Fish Tales?

Fish Tales operates under a seasonal schedule and is typically open daily for lunch and dinner March through October. During Spring and Summer, we open daily starting at 11:00 am. Our normal closing time Sunday-Thursday is 10:00 pm while on Friday and Saturday we stay open until 11:00 pm. Please note that closing hours vary seasonally so check to verify hours on website.

Do you offer Takeout or To Go Orders?

Our entire menu, except alcohol, can be ordered for takeout by phone or in person with a server or bartender. Click here to view our menu. Online ordering coming soon!

Do you offer Catering services?

We offer catering services through Lake Lanier Catering, which provides menu offerings from both our lakeside restaurants, Fish Tales and Pig Tales. Please submit a Contact Form and provide some information about your event and catering needs and a representative will respond as soon as your request is received.

Is there a free birthday offer in the restaurant?

Fish Tales is the perfect place to celebrate! For birthdays, we try and provide a little taste of paradise to our guest of honor by offering a complimentary Kenny’s authentic Key Lime Mini pie topped with whipped cream. To receive other great offers, simply sign up for our Mailing List and be sure to include information like your birthday and email address so we can keep you updated on the latest Fish Tales news and send you special coupons and promotions!

Do you offer group discounts?

Rather than offer a discount to one particular group of guests, we believe our responsibility is to make sure we’re providing the best dining value possible to every guest who joins us for lunch or dinner.

Where can I get a coupon?

Sign up for our Mailing List and “Like” us on Facebook to receive information about our special deals and promotions.

Do you offer a military discount or any discount for police/first responders?

Our company holds a high level of appreciation and respect towards our military, police and first responders. We offer a 10% discount to anyone who presents proper credentials as an appreciation of service.

What is the dress code?

We are a casual dining restaurant but do require all guests to be wearing a shirt and to be wearing shoes. Sorry ladies, no bathing suit tops. Be comfortable and feel free to come as you are, just come hungry! 

Is your restaurant family-friendly?

Absolutely! We have a giant sandbox available for the little ones to play in. If you need a kids’ menu, high chair or booster seat, please ask your host or server. We also have changing tables for infants in both men’s and women’s restrooms.

Are you handicap accessible?

We have handicap accessible parking where you can avoid taking the stairs to enter the restaurant. Once you enter the marina parking lot, take a right at the first stop sign. There are handicap parking spaces next to the Atlanta Marine Boat Sales office. There is a sidewalk with railings to assist, and no stairs taking this path to the restaurant. Please alert the host team when you check in if using wheel chair so they can arrange a table that’s easier and closer to access.

Are Service Animals allowed?

Yes, of course. We welcome service animals in restaurant. Sorry, no other pets allowed.

Are you pet-friendly?

Unfortunately, due to our sandbox and limitations tied to our food service permit, we do not allow pet animals. However, we are pet friendly at our sister location, Pig Tales at Aqualand Marina. 

Do you have WiFi?

Yes, wi-fi is available for you to enjoy while dining with us!

Can I arrive to Fish Tales by boat?

Yes, there are courtesy docks available for your boat!  Fish Tales is located within Hideaway Bay Marina and coordinates are: 34 °11’00”N    83 °56’21”W. View additional information regarding lake levels and bridge clearance.

Can I get a copy of my receipt?

For itemized receipts within 90 days, please submit a Contact Us form. For signed copies of credit/debit card receipts, you will need to contact the bank that issued the card to obtain a copy. Your bank card should have a toll-free customer service number on the back you can call for assistance.

Who do I contact about an incorrect charge on my bill/credit card?

For the most immediate assistance regarding errors with your bill or charges, we recommend calling the restaurant and speaking with a manager. You may also submit a Contact Us  form and we will follow up as soon as the request is received.

Advertising Vendor Inquiries

Any proposals or requests regarding advertising should be directed to our marketing team. They may be reached by email.

Menu

Where can I view a copy of your menu?

Please click here to view our Menu

Do you have a special menu for guests with food sensitivities?

We offer a variety of substitution options and always do our best to accommodate special requests to prepare your meal just the way you like it. Before ordering, please inform your server of your needs and we will try our very best to accommodate. Members of our management team are ServSafe Allergen certified to help accommodate guests with food allergies and are always available to answer any questions you may have regarding specific menu items.

Can I get the recipe for my favorite menu item?

We’re honored that you’ve asked for a recipe and are so glad that you enjoyed your food! However, we are unable to share individual recipes for menu items. This is our way of keeping Fish Tales unique and exciting for our guests.

How often do you change your menu?

We update our menu once a year to keep our menu fresh and exciting for all our guests!

How can I make a suggestion for your menu?

We consider your feedback extremely valuable to the success of Fish Tales. Decisions about our menu are based on guest feedback and demand, along with an effort to keep our menu fresh and interesting. To share your suggestions for a new menu item, please Click Here for our Contact Form.

Why was my favorite item takes off the menu?

Our team conducts a menu analysis annually and update our menus regularly based on demand and to add new flavors to keep the menu fresh and exciting for our guests.

What type of oil is used in your fryers?

We use a premium soy oil with zero trans-fat in our fryers supplied through Restaurant Technologies

Donations

Does Fish Tales make charitable donations?

Fish Tales has partnered with Lanier Partners of North Georgia, Inc. Click Here to unite our caring and conscientious staff members in charitable causes. Lanier Partners is a community-based charity raising money to serve Georgia children in need and benefits charities such as Camp Sunshine, Camp Twin Lakes and the Boys & Girls Club of Lanier, among many others. Fish Tales also gives back to our communities all year long by donating gift cards to various charitable groups and events.

How do I make a request for a donation of food or a gift card?

Our company strives to help as many organizations as we can and is always looking for impactful ways to support the community in which we operate. Our resources are limited, so donation requests are reserved for non-profit, charitable organizations that align with our core values. Requests should be made in writing and should be emailed on your company’s letterhead at least six weeks before your request is needed. We appreciate your understanding in advance that we are not able to support all of the requests that we receive.

Will Fish Tales sponsor my sports team or event?

Our resources are limited, so sponsorship requests are reserved for non-profit, charitable organizations that align with our core values. Requests should be made in writing and be  Emailed to us on your company’s letterhead at least six weeks before your request is needed. We appreciate your understanding in advance that we are not able to support all of the requests that we receive.

Employment

What about employment opportunities?

Fish Tales is a wonderful work environment for those dedicated to superior guest service and culinary arts and we are always accepting applications. You can download an application online and either email us or bring it with you to the restaurant. Or you can simply submit an online application.

Employment Verification

To verify employment for a current or former employee, please submit the request via email.

Gift Cards

Do you sell gift cards?

You can purchase a gift card at any time at the restaurant during normal business hours through a manager, server or bartender. If interested in purchasing a gift card but unable to make a trip to the restaurant to do so, send in a request via email and a representative will contact you to conduct the purchase over the phone and can mail the gift card to any address provided

How do I check the balance on my gift card?

You can check your balance online by using the information provided on the back of your card.

What if my gift card is lost or stolen?

Sorry, but we are unable to replace or provide refunds for Gift Cards that have been lost or stolen. 

If I purchase a gift card, can it also be used at your sister location, Pig Tales?

Yes! Our gift cards are redeemable at both of our lakeside restaurants, Fish Tales and Pig Tales!